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Current information - 26. 11. 2021

Dear Guests,

Your safety and comfort is our top priority. We meet the strict hygienic requirements of the certification of the Association of Hotels and Restaurants of the Czech Republic and of the certification of the World Travel & Tourism Council.

Bezpečný pobyt

Simple rules for visiting our resort: it is necessary to meet one of the following conditions: VACCINATION or RECOVERY FROM COVID.
PCR texts are accepted only for persons from 12 to 18 years of age, persons who cannot be vaccinated for health reasons, for persons vaccinated with a single dose from a two-dose schedule and persons on a business trip. Children do not have to submit a certificate until they are 12 years old. More information below.


The following centers are currently open:

HOTEL OPEN
RESTAURANT OPEN until 10:00 p.m. 
CONFERENCES OPEN
BALNEO & MEDICAL OPEN
WATER PARK OPEN
SPA OPEN
FITNESS OPEN 
AQUABUS ONLY WEEKENDS, HOLIDAYS, SCHOOL VACATIONS


MAKE A RESERVATION WITHOUT WORRY

Now you can book your stay without any worries. You can change the date of a reservation (a package stay or a discounted reservation with non-refundable payment), or cancel a reservation free of charge (standard stay) until 23:59 one day before arrival. Detailed cancellation conditions can be found here or contact us at any time. Valid for new bookings from 1.2.2021.

Are you interested in our current offer of possible bookings?

LEARN MORE


WHAT DO YOU NEED TO VISIT OUR RESORT?

O-N V-S system

Children do not have to submit a certificate until they are 12 years old.

WHAT RULES MUST BE FOLLOWED DURING YOUR STAY?

ARE YOU A CITIZEN OF A NEIGHBORING COUNTRY?

We are happy to welcome guests from other countries again. To learn more about the conditions, please refer to the risk level map and additional information at the following website: www.mzv.cz

FAQ