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Current information - 7.5.2021
STAY SAFE IN AQUAPALACE HOTEL PRAGUE
Dear guests,
our hotel is open to domestic and foreign corporate clients and only the following establishments remain OPEN: SPA and BALNEO & MEDICAL, in strict compliance with all hygienic measures. Here we have prepared for our clients antigenic testing of COVID-19.
Currently, it is mandatory in the Czech Republic to wear protective face masks FFP2 inside, including in the spaces of hotels. This regulation does not apply to guests in their hotel rooms. Our commitment includes the cleanliness accreditation process for safe accommodation according The Czech Association of Hotels and Restaurants.
Information:
HOTEL – OPEN to domestic and foreign corporate clients
BALNEO&MEDICAL - OPEN
ADJACENT AQUAPARK – closed
FITNESS center - closed
SPA – OPEN
AQUABUS – has been suspended
What happens if you make a reservation through the hotel's online system or directly through our reservation department, but due to COVID-19 you cannot travel?
We have made changes to reservations totally flexible. Even if you had, until now, an inflexible reservation, you now have the possibility – free of charge – to change the reservation until after the current situation passes. You can even book your stay all the way up to 31.12.2021. Plus, we have a little surprise for you!
Therefore, please, in case of any change in your reservation, contact our reservation department in writing: reservation@aquapalacehotel.cz.
If you have made a reservation with a travel office or other representative of a travel agency, please contact the provider who made the reservation to find out how to proceed.
THANK YOU for the trust you have in us.
Team Aquapalace Hotel Prague