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Current information - 18. 10. 2021

YOUR CAREFREE STAY IN AQUAPALACE HOTEL PRAGUE

Dear Guests,

Your safety and comfort is our top priority. We meet the strict hygienic requirements of the certification of the Association of Hotels and Restaurants of the Czech Republic:

Bezpečný pobyt

In addition, we provide antigen testing for COVID-19 in the water park complex with the results within 20 minutes.

The following centers are currently open and further openings are planned if the epidemiological situation allows. We will inform you about the dates of further openings immediately after their approval by the Czech government.

HOTEL OPEN
RESTAURANT OPEN 
CONFERENCES OPEN
BALNEO & MEDICAL OPEN
WATER PARK OPEN
SPA OPEN
FITNESS OPEN 
AQUABUS ONLY WEEKENDS, HOLIDAYS, SCHOOL VACATIONS

MAKE A RESERVATION WITHOUT WORRY

Now you can book your stay without any worries. You can change the date of a reservation (a package stay or a discounted reservation with non-refundable payment), or cancel a reservation free of charge (standard stay) until 23:59 one day before arrival. Detailed cancellation conditions can be found here or contact us at any time. Valid for new bookings from 1.2.2021.

Are you interested in our current offer of possible bookings?

LEARN MORE

DO YOU HAVE A RESERVATION MADE BEFORE 1.2. 2021 AND YOU CAN'T ARRIVE AS A RESULT OF COVID-RELATED MEASURES?

Now you have the opportunity to change your reservation free of charge to stay with us up until 31.12.2021.

Therefore, please, in case of any change of reservation, please contact our reservation department in writing: reservation@aquapalacehotel.cz.

If you have made a reservation with a travel agency or specific travel agent, please contact the provider who made the reservation to find out how to proceed.

WHAT DO YOU NEED TO VISIT OUR RESORT?

Confirmation need adults and children from 7 years of age. Children under 6 years of age do not have to provide confirmation. 

WHAT TO DO IF A TEST EXPIRES DURING YOUR STAY ?

You can be tested again directly at Aquapalace Prague. Antigenic tests are performed
MON - SUN 08:00 – 17:00.  Book testing times through calling this number: (+420) 702292581

WHAT RULES MUST BE FOLLOWED DURING YOUR STAY (Tests are valid for 7 days)?

- 2-meter distances (does not apply to family members)
- wearing respirators FFP2 (N95) (you don't have to have a respirator in the water and at your restaurant table)

ARE YOU A CITIZEN OF A NEIGHBORING COUNTRY?

We are happy to welcome guests from other countries again. To learn more about the conditions, please refer to the risk level map and additional information at the following website: www.mzv.cz