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Current information - 1.5. 2022

Dear Guests,

Your safety and comfort is our top priority. We meet the strict hygienic requirements of the certification of the Association of Hotels and Restaurants of the Czech Republic and of the certification of the World Travel & Tourism Council.

Bezpečný pobyt


Simple rules for visiting our resort: valid from 10.2.2022

From 10.2.2022, it is no longer required to show proof of having undergone COVID, a vaccination certificate, or PCR test. Admission to the hotel and water park is possible in this sense for all without restrictions. For guests from foreign countries, it is important to monitor current information on the entry of foreigners into the Czech Republic and the related requirements for proving one is not infected. Terms of entry into the country may differ from the hotel's requirements for stays at the hotel.

The following centers are currently open:

HOTEL OPEN 
RESTAURANT OPEN 
CONFERENCES OPEN
BALNEO & MEDICAL OPEN
WATER PARK OPEN
SPA OPEN
FITNESS OPEN 
AQUABUS ONLY WEEKENDS, HOLIDAYS, SCHOOL VACATIONS

MAKE A RESERVATION WITHOUT WORRY

Now you can book your stay without any worries. You can change the date of a reservation (a package stay or a discounted reservation with non-refundable payment), or cancel a reservation free of charge (standard stay) until 23:59 one day before arrival. Detailed cancellation conditions can be found here or contact us at any time. Valid for new bookings from 1.2.2021.

Are you interested in our current offer of possible bookings?

LEARN MORE

WHAT RULES MUST BE FOLLOWED DURING YOUR STAY?

ARE YOU A CITIZEN OF A NEIGHBORING COUNTRY?

We are happy to welcome guests from other countries. To learn more about the conditions, please refer to the risk level map and additional information at the following website: www.mzv.cz